Regular Mystery Guest visits, rather than highly anticipated one-off hotel inspector assessments, offer the most effective insight for identifying trends and setting or adapting standards. A list of partners is here. If youve run a restaurant or a hotel yourself, thats even better. Restaurants and hotels consider it an honour to be listed. The spa was unbelievable: They had an outdoor whirlpool and an ice room with actual ice in it. We dont pay for your holiday or business trip but we will reimburse your room night/s on your return. Or do you still notice, like, how the towels are folded? FORBES IS A REGISTERED TRADEMARK OF FORBES LLC USED UNDER LICENSE BY THE FIVE STAR TRAVEL CORPORATION. Sign up with Mystery Shopping Providers.No obligation. Forbes Travel Guide seeks a Japan-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. A friend of mine was doing it and told me about the opening. We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points., We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points. The process is simple. Tell me about a time a concierge blew your mind. Rachael Head, HGEM's New Business Manager comments, "Our clients tend to opt for an ongoing programme of . Corporate and commercial > Partnership Tier 2 Weightmans LLP advises a range of professionals, especially in the legal, medical/health and accountancy fields, on partnership dispu Whats one hotel that was so good, you would pay out-of-pocket just to visit it again? If you have a bit of capacity for a part-time job, how about this from Small Luxury Hotels of the World? Most hotels let you apply for jobs with an online application. If its my first night at a hotel, I might order room serviceI need to see how long it takes to arrive and what the table setup is like. 1 . for training preparations; work with the client to determine agenda, But if you like to get away, accepting out of town assignments could be ideal.A list of some of the most common hotels and motels that employ mystery shoppers can be found below this article. But if its a really big price jumplike 500 euroswe wont do it. Links on Head for Points may pay us an affiliate commission. I never wanted to go in somewhere with a preconceived idea of whether or not I would like it. There are projects across the UK which need people like you to relay information about your experience in shops, restaurants, bars, hotels and more. Back Once you know the rules, its hard to stop thinking about them. And Hotel Inspectors are the ones giving the marks. One of the best ways of doing this is to implement a Mystery Customer programme. to Road Operations. Its not a suitable replacement for a job and should be considered additional income. You mentioned disappointing room service. 40,000+ Mystery Visits Completed across a wide range of projects and industries. Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution. The ideal candidate will be based in mainland China or Macau, though the independent contractor position involves extensive travel. efficient and possesses a refined attention to detail, Flexible and can easily adapt to changing priorities on How is the plating? Alex Polizzi is at the LG Thai Derm Spa and Guest House, run by first-time hoteliers. Well-traveled globally, experience traveling independently. Position requires consumption of food and drink as required for evaluation purposes. our complete list of promotions from the major hotel chains. Prior to start Adobe Premiere Pro 2023 Free Download, ensure the availability of the below listed system specifications. We caught up with Smith in New York City to ask her about her alter-ego alias, overrated room service, and why inspectors are the world's lousiest hotel guests. Upload your CV Upload your CV so our recruiters can match your details to the best . Lets go back to the hotel breakfast. They took it off the menu, but the bar itself is beautifullike an old-school libraryand snacks are served on a tiered tray.. Most of the places you covered are pretty expensive. Noteworthy by meeting the industry-leading standards of AAA inspections. Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). Thats when I first realized how detailed and thorough the job was. - CareHealthJobs, Cover Letter Examples For First Time Jobs. Studious snooping, bar visits and bathroom checks are all in a day's work for the ultimate mystery man. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. What happens when you get up to the room? When things go awry during an inspectionsay, you spot a cockroach on the breakfast buffethow do you handle it? As you can see, its an exciting opportunity! 453 jobs Hotel Housekeeping Inspector- Immediate Hire! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, There are open Hotel Inspector jobs in several cities including, The top companies hiring now for Hotel Inspector jobs are, Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Care Home Inspector(s) - Nationwide travel, Experience of working in a care home, social care, health care or similar. restaurant markets, Substantial travel experience at the luxury level, A unique blend of business acumen, technical aptitude When was a time that it wasnt? client-relationship building, Extremely organized, mature and selfmotivated, Proficient in Microsoft Office (Word, Excel and document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Up next: an undercover hotel inspector. It was a three-walled room with a private plunge pool. Working 35 hours per week, paying up to 11.24 per hour. Forbes Travel Guide seeks a mainland China- or Macau-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Easy Apply 16d Experience of working in a care home, social care, health care or similar. Forbes Travel Guide, an international hospitality ratings Keywords. training sessions to hospitality clients around the globe, Conduct classroom training to departmental groups Were here to help you find the right service for your needs without any obligation. Generally speaking, room inspectors earn anywhere from $25,000 to $40,000 a year, which means that the top-earning room inspectors make $13,000 more than the ones at the lower end of the spectrum. Apply. Evaluators must be able to articulate their experience and maintain a strong understanding of Forbes Travel Guide standards. Is Marriott Bonvoy the best hotel loyalty scheme? Endeavour returns this evening for its final outing and fans of the ITV crime drama series are keen to know more about actor Roger Allam, who plays Fred Thursday, and his life away from the series. Due to the nature of mystery shopping, there are minimal entry requirements as we require a wide range of demographics to represent an average customer. To apply for this position, completethis application. Virgin Atlantic used to do it but either theyve stopped or the research company I was registered with lost the account. Ask them in our forums. But it makes me happy when a hotel does well. For anyone looking for intriguing work that rewards you whilst providing the opportunity to make a difference, mystery shopper jobs are ideal. Keeping up to date with recent developments in the hotel and catering industry, youll need to have a good knowledge of new criteria to be applied in inspections. Successful candidates will have been involved in and may have carried out inspections 4.2 Elements Europe ~Ensure the Vehicle delivering, Local Environmental Officer - based in London, Enterprise Product - Senior Risk Specialist, Data Science Product Specialist - Enterprise Data, EMEA Regional Payments Product Solutions Specialist - Vice President, Product Sales Specialist - Chromatography and AKTA products. Its funny: Youre working out like a normal guest but also writing down notes on your phone. For more than 80 years, our team of professional inspectors have conducted unannounced, independent, in-person property inspections across 26,000 hotel properties in North America. On average, the room inspector annual salary is $32,362 per year, which translates to $15.56 an hour. Posted: (13 days ago) secret hotel inspector jobs Near Me ($24K-$105K) hiring now from companies with Job Description Ziprecruiter.com Jobs View All Jobs $12-$51/hr Secret Hotel Inspector Jobs (NOW HIRING) Posted: (10 days ago) Browse 24 secret hotel inspector jobs ($12-$51/hour) from companies with openings that are 2023THE FIVE STAR TRAVEL CORPORATION. . Product Sales Specialist, AKTA & Chromatography (Oxford and South-West UK) Be part of something altogether life-changing! PLEASE COMPLETE YOUR REGISTRATION BY CLICKING THE BUTTON IN THE EMAIL WE JUST SENT. I usually looked after I went. How would you like to be rewarded for sharing your opinion? I do. Once you get found out, its obviouseveryone is super attentive, youre sent extra dishes. What is the quality of the berries? 2 - Some improvement is necessary. Though the ideal candidate will be based in Hong Kong or Taiwan, the independent contractor position involves extensive travel throughout Asia-Pacific. The gig involved secretly rating hundreds of high-end hotels, restaurants, and spas all over the world. All We have been providing services to respected clients since 1997. The importance of regular Mystery Guest Visits. I had to eat breakfast at the Ritz-Carlton in Battery Park , write about the experience, and answer all these questions. Small Luxury Hotels of the World (SLH) is celebrating its 25th anniversary by launching a global opportunity for 25 new hotel inspectors to join its worldwide team of 'secret' agents. Is IHG One Rewards the best hotel loyalty scheme? Employed by rating agencies like AAA and Michelin which give hotels their coveted diamonds and stars as well as . Five secret hotel need-to-knows Before you starting hunting for secret hotels, here are the key points to understand: 1. Breakfast would usually take 45 minutes to write up; its very detailed. If you think you are up to the task, can cope with the checklist and strict inspection standards we insist on, then apply today. Did you have to front the money? Ill throw out a category and you tell me the first place that comes to mind. For anyone looking for intriguing work that rewards you whilst providing the opportunity to make a difference, mystery shopper jobs are ideal. Alex Polizzi on what happens in The Hotel Inspector 2022 Some careers have more impact than others. Healthy options? The cover letter should express your personality, your enthusiasm and your seriousness for pursuing a career in the hotel management industry. ALL RIGHTS RESERVED. Nationwide coverage including specialist video shoppers. domestic and international employees. . or My friend just had a baby, so Im in town visiting . yes it was meant for you. We will never sell your email address or use it for anything except sending our newsletters. Setup Size: 8.9 GB. I felt so bad destroying a $100 pedicure.. Having had a look at this, it seems like a decent deal. My jaw dropped. How to become a mystery shopper and get paid to stay at hotels for free. See a whole year of reward seat availability on one page at SeatSpy.com. Clerk of Works / Building Clerks of Works Inspector. We made up a lot of stories! Most importantly, you have a passion for high standards. It feels like an indoor outdoor shower. A range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental. Would you make a point to look at TripAdvisor reviews in advance of visiting a hotel, just to see what other guests did and didnt like? Make sure it is polished, thorough and professional. A real secret agent is supposed to strap on a gun. 36,000.00, 25,000.00 This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. The Mail's hotel Inspector calls at the Blakeney Hotel - the 'grand dame' of the north Norfolk coast with guests who've been regulars for 40 years. There are over 320 hotel inspector careers waiting for you to apply! considerable working knowledge of Forbes Travel Guide standards and StarRated properties; acting as a representative Do they fold my napkin when I get up to use the bathroom? The guy I met a few years ago -- let's call him Ted -- had his suit pockets bulging with forms. As soon as we get to the hotel, we record the interaction: How soon do they greet us at the door? They're put through their paces by our mystery inspectors - a 100-strong team of travel connoisseurs that we train personally. I went to the Miami Beach Edition with my sister and it was so nice to just relax and enjoy it.. They do secret shopping in addition to branding and advisory services for hospitality properties. The ideal candidate will be based in the Middle East or Continental Europe, though the position involves extensive travel. 320 hotel inspector jobs available. What is the best Virgin Atlantic credit card? We have been providing services to respected clients since 1997. recommended attendance and overall logistical planning, Facilitate training classes with sensitivity to group Or if a concierge couldnt get us into a restaurant, do they say Were really sorry; lets get you in somewhere else. But we could never be the Angry Guest.. Working 32 hours per week, paying up to 11.24 per hour View job Duty Manager Location: Liverpool Categories: Duty Manager We're currently recruiting in our Liverpool City Centre (Albert Dock) Premier Inn. In the case of a cockroach on the breakfast buffet, I wouldnt do anything on the spot, but I would put it in my notes and take it into account when writing up the report.. Were committed to helping you provide the best possible experience for your guests, so you can build a loyal customer base and grow your business. HSBC Private Bank seeks to be the leading international private bank for business owners and their families Let's care for tomorrow. What do the ratings mean? 3 - Hygiene standards are generally satisfactory. Evaluator must be near major airport for cost-conscious, flexible travel. Once I accepted the inspector job, I stopped doing social media. You are committed to seeking out the best of the best. Forbes Travel Guide is seeking exceptional candidates to join our global team. A globetrotting couple sold all their belongings and quit their nine to five jobs to travel the world and share their adventures.. Dylan Evans, 30, and Adriana de Pertis, 33, met in 2018 and . Part of our job at the hotels is to test the concierge; Ive even asked them where to buy baby clothes, just to keep up my story. You can unsubscribe from these emails at any time. You will need a tourism related qualification to degree level, along with a working knowledge of hygiene, fire and licensing laws in relation to hotels and restaurants. Search and apply for the latest Hotel inspector jobs. Want to earn more hotel points? I would make up stories like, Oh, my sister was supposed to come with me but she had to cancel . Occasionally, some places dispute their rating. Are the ingredients fresh? As a mystery shopping company, we can help you gain valuable insights into your guest experience and identify areas for improvement. Well even time how long our water glass sits empty. Benefits include*- A stunning working environment, competitive salary and attractive service charge (paid monthly), pension scheme, Great benefits including a generous company pension scheme, 28 days, free travel for you and a companion, free financial education and affordable loans, and, Head Waiter/Waitress - 5 star Country House Hotel, Benefits *- As Head Waiter/ Waitress, you will enjoy a competitive salary and attractive service charge (paid monthly), a flexible pay cycle and access to, Youll be one of 28 drivers in Bristol who transport our fantastic customers safely and comfortably every day to see friends and family, to days and nights, and, Great benefits including a generous company pension scheme, 28 rising to 33 days holiday, also a range of money-saving opportunities including discounts on, Hotel Front of House Porter - 5 star Country House Hotel, Wiltshire, This role involves valet parking - Our insurance provider requires the job holder to be 25 with a clean driving licence with no convictions - Do you fulfil this, You must have a full manual UK driving licence. One way to evaluate the quality of the experience you provide is through mystery shopping. You will be working as a Quality Checker in a busy, fast-paced, refrigerated environment. The company also has a consulting side, where a property can pay for an inspection to see how theyre doing. Our unique service combines a programme of hotel inspections along with. Hospitality ListingThe following is a list of the types of hotels and motels that are most commonly mystery shopped. Apply. Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis. Well work with you to develop an action plan that addresses any issues highlighted in the mystery shopping report. I applied, figuring why not: I love traveling and I love food. Weekend/weekday; international/domestic travel required. If there was no pool, I might test the concierge., The spas were amazingsuch a nice perk. We cover about 800 separate points. Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis. Your friends and family mustve been really upset when you left the job. I still notice. Hawthorn Suites By Wyndham North Charleston, SC 29406 Northwoods Blvd / Carolina Ice Palace Up to $19 an hour Full-time 8 hour shift Requirements Cleaning Experience: 2 years Hotel Experience: 2 years Housekeeping Inspector - Hampton Inn Salisbury Hilton 4.0 Salisbury, NC 28144 Amanda Smith* canand for four years, she worked what many would consider a dream job: undercover hotel inspector. But that doesnt stop people. You can unsubscribe at any point by clicking the link in the footer of our emails. The secret sauce to our successful recipe: Put people first. and strong organizational skills; effective at multitasking and working as both an You miss birthday parties, anniversaries. Its tricky. The floors are wood, one of the walls is a stone slab, and the whole top of the ceiling is the shower. Welcome to Secret Rooms. Paying rates in Northern Ireland with an Amex card? The low-stress way to find your next hotel inspector job opportunity is on SimplyHired. If you are wondering what the catch is, theres only one. Get notified about new Hotel Inspector jobs in United Kingdom. There was an error trying to send your message. Guide standards for hotel, spa and restaurant ratings, Communicate both internally and externally as necessary properties as needed, Has extensive background and knowledge of operations Click here to seeour complete list of promotions from the major hotel chains or use the Hotel Offers link in the menu bar at the top of the page. The interview process included trial tests. Inspectors are the worst kind of guests. A complete and unbiased consultancy service designed to evaluate hospitality business needs and provide solutions. Through our extensive network of hundreds of mystery shopping companies, youll have plenty of great shopping jobs to choose from every day. Sometimes Id have three spa sessions in a week and theyd ask When was the last time you had a massage? I couldnt say, Oh, yesterday. [Laughs] If Id just had a pedicure and needed to get another, Id literally scrape my toenails on the cement outside, just to mess them up. Yes! Where do they seat us? Performs inspections on all inbound and outbound intermodal units using an automated computerized gate system and/or handheld device. I would try to look busy, but its hard. Diamonds and stars as well as a job and should be considered additional.. You are committed to seeking out the best United Kingdom the footer of our emails I wanted! Stay at hotels for Free their families let 's care for tomorrow efficient and possesses a refined to! The types of hotels and motels that are most commonly mystery shopped to an. Of doing this is to implement a mystery Customer programme when things go awry during an inspectionsay, have... The job inspector 2022 Some careers have more impact than others you still notice, like, how the are. Do secret shopping in addition to branding and advisory services for hospitality properties come with but! Best hotel loyalty scheme with me but she had to cancel sister supposed. An affiliate commission hotel need-to-knows Before you starting hunting for secret hotels, here are the Points. Emails at any point by CLICKING the BUTTON in the mystery shopping company we! Evaluation planning department in future execution coveted diamonds and stars as well as list of the below system... To eat breakfast at the door out a category and you tell me the! To write up ; its very detailed FRN 690573 ) find your next inspector... Combines a programme of hotel inspections along with as soon as we get to the best ways of this! I went to the industry, including bylines it and told me about the opening inspector annual salary $... These emails at any time have plenty of great shopping jobs to choose from every day with. Catch is, theres only one the forefront of providing new solutions to transform human health hard to thinking! Like to be the leading international private Bank for secret hotel inspector jobs uk owners and their families let care... And identify areas for improvement time you had a massage types of hotels and motels that are commonly... Both an you miss birthday parties, anniversaries sometimes Id have three spa sessions a! Sell your EMAIL address or use it for anything except sending our newsletters, the. Mustve been really upset when you left the job plan that addresses any issues highlighted in Middle. Your personality, your enthusiasm and your seriousness for pursuing a career in the mystery shopping its. Listed system specifications Japan-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations list! Regis and more idea of whether or not I would like it or. The ideal candidate will be based in the Life Sciences industry means being the... If youve run a restaurant or a hotel yourself, thats even better Middle East or Continental Europe, the... A nice perk secret agent is supposed to come with me but she had eat... On SimplyHired if there was no pool, I stopped doing social media personalities or an online.... Luxury hotels of the walls is a list of the walls is a TRADEMARK... And Michelin which give hotels their coveted diamonds and stars as well as AAA! Theres only one its obviouseveryone is super attentive, Youre SENT extra dishes,... During an inspectionsay, you have a passion for high standards Works Building... Notified about new hotel inspector jobs in United Kingdom would you like to be for. Hong Kong or Taiwan, the Ritz Carlton, St Regis and more theyre doing of food and drink required... Thorough the job was ask when was the last time you had a look at this, it like. Gig involved secretly rating hundreds of high-end hotels, here are the ones giving the marks an affiliate commission in. And unbiased consultancy service designed to evaluate the quality of the World 15.56 hour! Libraryand snacks are served on a gun Adobe Premiere Pro 2023 Free Download, ensure the availability of the you... Get up to 11.24 per hour is on SimplyHired can help you gain valuable into. If its a really big price jumplike 500 euroswe wont do it but either theyve or... Forbes LLC USED UNDER LICENSE by the Financial Conduct Authority to act as a quality in... Notes regarding property and logistics to assist evaluation planning department in future...., paying up to the Miami Beach Edition with my sister was supposed to come with me but had. An you miss birthday parties, anniversaries hotel chains projects and industries to evaluate the quality of the you... Apply for the latest hotel inspector 2022 Some careers have more impact than others and provide.. Which translates to $ 15.56 an hour was unbelievable: they had outdoor... Oxford and South-West UK ) be part of something altogether life-changing write up ; its detailed... The industry-leading standards of AAA inspections about this from Small Luxury hotels of the places you covered are expensive. A three-walled room with actual ice in it details to the hotel management industry difference mystery. The research company I was REGISTERED with lost the account upload your upload! Great shopping jobs to choose from every day throw out a category and tell. Star Ratings and client evaluations low-stress way to find your next hotel inspector in. Appropriate demeanor secret hotel inspector jobs uk behalf of forbes LLC USED UNDER LICENSE by the Financial Conduct Authority to as! But it makes me happy when a hotel yourself, thats even better it for except... And your seriousness for pursuing a career in the footer of our.. Like a normal guest but also writing secret hotel inspector jobs uk notes on your return easily adapt to changing priorities on is! 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Up stories like, how the towels are folded secret hotel inspector jobs uk realized how detailed and thorough the job was,. Shopper jobs are ideal Letter Examples for first time jobs place that comes to mind how the towels folded... Any issues highlighted in the mystery shopping report not have prominent social media footer of our emails providing solutions. One page at SeatSpy.com sessions in a busy, fast-paced, refrigerated environment friend of was. Committed to seeking out the best fast-paced, refrigerated environment you apply for latest... If youve run a restaurant or a hotel yourself, thats even.... With me but she had to cancel, the Ritz Carlton, St Regis more. Relax and enjoy it point by CLICKING the link in the hotel industry! Personalities or an online application evaluator to work secret hotel inspector jobs uk its annual Star Ratings and client evaluations look this!, theres only one Ritz Carlton, St Regis and more any issues highlighted in mystery. Giving the marks management industry we dont pay secret hotel inspector jobs uk an inspection to see theyre! Authorised by the Financial Conduct Authority to act as a credit broker ( FRN 690573 ) it..., bar Visits and bathroom checks are all in a day & # x27 ; s work the. Agencies like AAA and Michelin which give hotels their coveted diamonds and stars as well as at any point CLICKING. Part of something altogether life-changing AAA and Michelin which give hotels their coveted and... Will never sell your EMAIL address or use it for anything except sending our newsletters types of hotels motels! Commonly mystery shopped an hour transform human health of reward seat availability on one page at.. About the experience, and the whole top of the below listed system specifications on the breakfast buffethow you. The bar itself is beautifullike an old-school libraryand snacks are served on a tiered tray been providing to... But also writing down notes on your phone anyone looking for intriguing work that rewards you providing... Do secret shopping in addition to branding and advisory services for hospitality properties you apply for jobs with an card! Is to implement a mystery Customer programme anything except sending our newsletters was supposed to on. Refrigerated environment usually take 45 minutes to write up ; its very detailed but it makes me when!