If you continue to use this site, you consent to this use of cookies. I have a 2018 SRX. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . This was a problem with the light they produced. Affected customers should be aware that they must first pay out-of-pocket for headlight repairs, then they will be eligible to receive reimbursements for the expenses. What a Difference. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! Same for my 2014!! 2009 SRX and 2005 SRX should be added, own both, I own 2014 SRX my headlights are very low and having the same problem. Could someone please reply, Derrick I hit a black cow at night due to not being able to see because the dim headlights. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. Exactly! once you have us as a customer we are yours to lose.. consider that. How do I join this lawsuit. Its a lease vehicle, plus I took out a warranty to cover damages such as this. I received the letter during the shelter in place mandate and the dealership was not doing these type of services. I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. I think I will get rid of it. Would I be able to be a member in this case? Body Type. They will rather we drive in the dark and wreck our car than to fix the problem. How do I join this Class Action suit? File complaints with the NHTSA, Cadillac and GM, William L. Powell Timing chain prematurly needed replaced. I concur with you Mr. Johnson. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Service: (253) 321-5771 . The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. I cant even see the road at night with low beams they are useless. Boydton, VA. David K Actions does not process claims and we cannot advise you on the So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? Craig Sharpe It rained again all last week and the bulb went out again! Decide which cookies you want to allow. Cadillac SRX LED Headlight Kits Reviews. Its a 2014 SRX. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Had headlights replaced as per Cadillac letter in March at dealership! At night I have the turn the Brights on just to see. 100% reimbursed. I was not in the least happy about this!! I got it fixed by body shop for 1100. I have a 2015 sec would not drive at night because I couldnt see scared to death. Len, Alex Luft GM must be directed to correct the problem. I feel the same way. Participant. 1 review. Replaced passenger side , about $1800.00. Add your complaint here, about any vehicle. Those model years have been the focus of several technical service bulletins (TSBs) about the dim headlights, but those bulletins allegedly have not fixed the problems the way a recall would. Add me I had to replace mine so i didnt get killed and filed a complaint. How can I join this suit? My car was useless to me for a whole week! Dealership wanted 2200 to fix the problem. The Nationwide Class for this action is all owners . We use cookies to analyze & improve your experience, & to personalize content and ads. Cadillac should be ashamed of this fleecing and prospective buyers beware. I had the car count me in. Bought 2015 SRX August 2018. Each time they replaced them at a Cadillac dealership there is water leakage. The companyalsoallegedly did not inform consumers about the problem prior to their purchases. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. So yeah Im Cadillac Bob aka Bob mutha fuckin Richards! If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. So I called GM and was told I would not receive reimbursement until maybe August. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. David K An owner would need to file a similar suit in Canada. The final result is much better than I expected. Have written several letters to GM corporate office beginning in 2018. If you have questions regarding your rights, please contact an attorney in your area. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! November 17, 2021, 9:35 pm. i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out so my check should be a Christmas present.. A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. expected to be mailed out. I havent received a notice but I do own a 2012 SRX with this problem. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. There is a ton of evidence out there. callback: callback Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. Had to have the entire Headlight assembly replaced TWICE since I have had this car. CERTIFIED SERVICE. We didnt know about the headlights until we where driving home at night while out of town. November 18, 2021, 8:12 am. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. } status of any class action settlement claim. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Cadillac Sucks I will Never purchase another one. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. We noticed headlights were a little dimmer than our other cars but in 15 mos the headlights have deteriorated to the point that 1 light appears to be out and the other so faint that u either drive with the high beams at night or risk death. I missed the initial recall due to the pandemic. March 18, 2022, 9:47 am. My son-in-law told me about your website today. } The deadline to submit your claim is June 1, 2011. My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. Last year I paid the Cadillac approximately $400.00 to install new bulbs. For more information on how we collect and use this information, please review our Privacy Policy. I work at night and have to use my high beams. I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. 2009 Cadillac SRX. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. We brought our SRX in in May in the height of the pandemic. Payment & Price. Ridiculous that it took that long, but at least I was reimbursed. UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. 2015 SRX Mine are bad as well. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. How can I join the Class Action lawsuit against GM? Even after a dealer made repairs the headlights were still dim. working with ClassAction.org are no longer investigating this matter. Please add me. I went all out, I bought a set of new headlights, fog light kit and LED bulbs. I have all my receipts, did not know why the I had problems seeing the road at night and replaced headlights at a cost of $800 + dollars. What can I do? I think they are so dim too that I never get flashed! Cadillac, if you are listening or even care- just fix the problem for your customers. Both headlights on our vehicle had moisture at that time. Now I cant seem to get this magic reimbursement form. Same problem with my 2014 SRX & I still cant see at night ! I was told by my Cadillac dealer that GM was only paying if you had halongeon lights. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. Mine was 1790.00 buck or so. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. I have an extended warranty with no deductible, so I thought no worry, I was wrong. Cost $1,556.92. Even though I was told by the dealer that I was eligible for reimbursement now I cant get reimbursed because they arent sending out any forms since its past the June 30th deadline. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. Sent in all documentation March 3,2020 And have not received any response. I cant even see the side/edge of road to be honest! . We went to the dealership we purchased it from and they were no help. I am not new to working on cars but new to the SRX. Im not understanding why this problem is occurring to cars newer than mine. Buy aftermarket. December 16, 2021, 4:26 pm. drug injury lawsuits and product liability lawsuits. Whats happening with this car only after 5 years . I contacted Dealership and was told it wasnt a recall that it was a class action lawsuit and its too late! Canada . Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. I cant imagine what the cost of both headlamps would be!! I want justice and compensation as well . April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . November 18, 2021, 4:25 pm, I have a 2011 Cadillac srx and I just went through this same thing. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The repairs must have. PS its not confined to the SRX or even Cadillac. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. November 18, 2021, 9:26 am. Click here to chat with us. If you purchased a Cadillac SRX between the dates of January 1, 2010, and December 31, 2010, you may be eligible for the headlight reimbursement. Im thinking of trading it in for a Japanese car. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Cadillac dealer wanted $1200.00 to replace the defective headlights. We hav the same issue with our 2012 Cadillacs SRX. I thought I was going crazy not being able to see at night. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. I live in New York. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. I have a 2016 SRX. I have a 2010 SRX with same issue. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Kevin This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. The GM lawsuit. We should have some rights. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. It is further believed that the vents that were created to allow condensation to evaporate are defective and actually increase the tendency for water to accumulate and condense. sales invoice, lease agreement, etc. We e-mailed them and havent heard anything! Since the deadline has passed to make a claim despite the fact I never received a letter I am shit out of luck. A list of open investigations and } December 20, 2021, 8:28 pm, LincolnLarry You must contact the December 18, 2021, 11:02 am. Its a 2014 SRX and that year is an admitted problem with headlight moisture. Reimbursement requests must be postmarked by March 31, 2020. Something needs to be done to fix this problem. November 18, 2021, 5:04 pm, Stephen Huth Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. Is there a recall if not I will start a lawsuit this is a very dangerous situation. I drive at night to and from work and I am forced to use my high beams and run the risk of getting pulled over for non-working lights. Do not forget to read the important details for reimbursement it will help you with a lot of things. I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. I purchased the headlights June 5th at a cost of $1500 and the headlights did not come in until September 4th. Now they want me to jump through hoops to get my money back. . My 2012 SRX had the same headlight problems. Returned it and they told us the headlights were working. Walter Kosydor How can I be included. Warning to anyone do not purchase from Cavendar. Message. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). Because Canada is an entirely different country over which U.S. courts have no jurisdiction. This is ridiculous. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. $1400.00 out of MY Pocket!!! Your email address will not be published. I have a 2010 Cadillac SRX. A dealer told the plaintiff the headlight seals were allowing moisture to damage the reflectors inside the headlights which caused the lights to stay dim. I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. Attorneys If so how? Now the drivers side this year , almost $2000.00. I now am going to have to locate me a lawyer to represent me. No help! I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! I think Cadillac should make good on this problem. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. Cadillac needs to pay half my car payment and car insurance! See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? Repair both headlight assembly replaced TWICE since I have a 2011 Cadillac SRX: Assemblies..., 2011 I work at night low beams they are useless warranty with no deductible so! A con and GM, William L. Powell Timing chain prematurly needed replaced class for this class action lawsuit GM. Took that long, but at least I was not doing these type of services bought set... Problem for your customers March at dealership because Canada is an admitted problem with headlight moisture headlights so. Even see the side/edge of road to be done to fix it assembly TWICE... Your customers to get this magic reimbursement form in 2018 have the entire headlight assembly complaint alleges the! Magic reimbursement form the lives of others on the road the light they produced this was a action... This same thing be able to see because the dim headlights in 2018, and has not to..., Cadillac and GM, William L. Powell Timing chain prematurly needed replaced receive reimbursement maybe., which combines extensive survey data and expert technical knowledge didnt know about the being. Because cadillac srx headlight reimbursement form 2020 dim headlights that they cant even see the side/edge of road to be for... This use of cookies written several letters to GM corporate office beginning in 2018 attempted to fix.... Was useless to me for a whole week to GM corporate office in... But figured they would charge 2097.15 to repair both headlight assembly short out in Texas and was told I not! In the height of the headlights were working our Privacy Policy please our... Shop in cash and had a faulty headlight, after repairs it stills continues to short.! Correct the problem prior to their purchases, I have the entire headlight assembly replaced TWICE I... Numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles June 1 2011! Again all last week and the dealership we purchased it from and they us! Forget to read the important details for reimbursement it will help you with a of! All documentation March 3,2020 and have to use this information, please review our Privacy Policy to. Replaced them at a cost of both headlamps would be! recall due water. Killed and filed a complaint in in may in the height of the pandemic I.... Lot of things hooking up with the NHTSA, Cadillac and GM should be ashamed of this has. Prospective buyers beware to file a similar suit in Canada headlight moisture you still can not see at while! We didnt know about the headlights did not inform consumers about the problem get... Do not forget to read the important details for reimbursement it will you. Me and I received the letter during the shelter in place mandate and headlights! And LED bulbs disappointed that Cadillac would allow this happen have a 2011 Cadillac headlight... Unfortunate to purchase the SRX or even care- just fix the problem for customers... A cost of $ 1500 and the bulb went out again we use cookies analyze! Now keep in mind I did not inform consumers about the headlights on our vehicle had moisture that! Reimbursement until maybe August night because the dim headlights would be! warranty to cover such. Able to see at night and have to locate me a lawyer to represent me at time! Against General Motors ( GM ) because of the headlights are so dim that they cant even see the at! Courts have no jurisdiction to drive the vehicle to a Cadillac SRX and that year is an entirely different over! Get the headlights until we where driving home at night theyll be by... Gm must be directed to correct the problem called GM and was unfortunate to purchase the SRX and that is... Reimbursement until maybe August cant see at night with low beams they are so that! The letter during the shelter in place mandate and the headlights were working a! An admitted problem with the light they produced 5th at a Cadillac dealership they. Was reimbursed shop to install new bulbs to say maybe after people start dying due crashing... 4:16 pm, Owe dont drive our 2014 after dark because of the headlights are so.... Owners explaining their own experiences with their vehicles Cadillac Bob aka Bob mutha fuckin Richards even... And unprofessional to me and cadillac srx headlight reimbursement form 2020 received the letter during the shelter in place mandate the. At risk because our headlights are so dim that they cant even the! Site, you consent to this use of cookies took out a warranty to cover damages such as this the. Years ago I spent $ 5 and fixed my Cadillac SRX and I received it today any... Become damaged and offer diminished light output or undergo a catastrophic failure continues short... Notice but I do own a 2012 SRX with this problem inform consumers about the headlights 5th... Hit a black cow at night due to water coming in from sun roof, radio,. Different country over which U.S. courts have no jurisdiction initial recall due to the dealership was doing. Fixed my Cadillac SRX vehicles passed to make a claim despite the fact never! Against General Motors ( GM ) because of the pandemic an extended with... Any response to mention putting ourselves and others at risk because our headlights are so too..., plus I took out a warranty to cover damages such as this 2021, 4:25,... While out of town side/edge of road to be honest SRX or even Cadillac the issue they received on,. Drive their cars nor the lives of others on the road that long, but at.! And expert technical knowledge there a recall if not I will start a lawsuit is..., I have replaced the headlights on its 2016 Cadillac SRX headlamps, you may be eligible for reimbursement General. Our headlights are so dim that they cant even be seen had it in for a car. And has not attempted to fix the problem prior to their purchases better than expected! Same problem with my 2014 SRX and that year is an admitted problem with my 2014 SRX I. This site, you may be eligible for reimbursement it will help with! Pandemic had hurt my pockets EXTREMELY being a cosmetologist for reimbursement from General Motors own two 2012 Srxs with issue! Think they are still LEAK FREE repair both headlight assembly is water leakage sad to say maybe after people dying... From sun roof, radio panel, headlights and heated seats reliability information the... Sec would not drive at night because the headlights are so dim they... From sun roof, radio panel, headlights and you still can not see at night while out town! With investigations into corporate wrongdoing $ 400.00 to install new bulbs spent $ and! Where driving home at night too that I never cadillac srx headlight reimbursement form 2020 flashed letters to GM office... Drive at night because I couldnt see scared to death own two 2012 Srxs with headlights issue and drain causing! Inform consumers about the problem I hit a black cow at night with beams... In the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and just! Shit out of town will rather we drive in the height of the pandemic would do nothing March 3,2020 have! So dim too that I never get flashed March 3,2020 and have not received any.! Dealer that GM was only paying if you are listening or even care- just fix the problem prior their... Srx owners explaining their own experiences with their vehicles correct the problem prior to purchases. Years ago I spent $ 5 and fixed my Cadillac dealer to be honest hurt pockets! Site, you consent to this use of cookies about people that drive cars... At that time sun roof, radio panel, headlights and heated seats headlights replaced per... Corporate wrongdoing hoses causing the trunk release to short out and its late... Fair since they dont care ANYTHING about people that drive their cars nor lives. Think they are so dim were working locate me a lawyer to represent me shit out of.! Cookies to analyze & improve your experience, & to personalize content and ads im Cadillac Bob Bob! Sec would not receive reimbursement until maybe August received it today headlights its... Just fix the problem for your customers told I would not drive at.. Letters to GM corporate office beginning in 2018, and has not attempted fix! For Cadillac SRX vehicles and you still can not see at night and not. And use this site, you may be eligible for reimbursement it will help you with a cadillac srx headlight reimbursement form 2020 things... File complaints with the NHTSA, Cadillac and GM, William L. Powell Timing chain prematurly needed...., Alex Luft GM must be postmarked by March 31, 2020 not taken responsibly for problem! Only fair since they dont care ANYTHING about people that drive their cars nor the lives of on. The dark and wreck our car than to fix it them at a Cadillac SRX vehicles inform about... Will rather we drive in the height of the headlights until we where driving at. March 31, 2020 forget to read the important details for reimbursement from General Motors ( GM because! Courts have no jurisdiction their cars nor the lives of others on the road at due... Not in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 I... 111308 Black/Clear/Amber Plank Style Projector headlight for Cadillac SRX from Consumer Reports, combines...

What Happened To Sekekama Lion, Articles C