5260 Daniel J. Enea, Manager. You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. ", Original review: Dec. 30, 2021. There to assist even after the passing of the loved ones. If youd like to thank a special team member or office, please click here. The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. Click the link below to login to your account and do so in minutes. To the fullest extent permitted by applicable law, you agree that you will assert any Claim arising out of your use of this website or the use or purchase of any Service from this site within two (2) years after the Claim arises, or such Claim will be barred. The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "text": "No. "text": "Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions." Completely caring respectful to everyone. "@type": "Answer", Neptune was like a warm blanket after a cold night in the field. Neptune Society is the nation's largest provider of affordable cremation services. Please keep your password confidential at all times, because you are responsible for all activities that occur under your password or account. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. This includes professional services, transportation, refrigeration and a container. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. Thank you for all your help and support. 20. Neptune was the answer. Dear Carolyn, Neptune's controversial history. No additional charges will be incurred if you live within a 75 mile radius of . Request Access to it . These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. Who pays the shipping charges for returns. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. What determines the length of time between the death and a funeral. 2. Once again many thanks to all of you for everything. I read all the support emails afterwards and they were very helpful. } "@type": "Question", Click here to fill out our contact form for more information and receive a call back from one of our representatives. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. For immediate assistance, please call (855) 500-6706. Neptune Society took care of my 95 year old mother Read More. Any new Service features shall be subject to the TOS. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. Neptune Society is the largest provider of affordable cremation services in the nation. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. Stay informed with payment reminders and notifications. But is this the proper funeral etiquette? View or download your statements. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. They later found the policy among her possessions. Pay your Neptune Society bill anytime from anywhere with our free app. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . Get the latest information on promotions. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Rental casket: $400-$600. All rights reserved. } The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the JAMS Rules) and under the rules set forth in these TOS. Dear Carolyn, Neptune was the answer. Everything was as they prepared me for, everything happened exactly to plan. I read all the support emails afterwards and they were very helpful. You can plan and organize or choose not to. ", Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Ron O. You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. "acceptedAnswer": { "acceptedAnswer": { You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. Only recieved a . Flowers (if you choose to have a funeral): $200-$1000. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. DISCLAIMER. She was heaven sent. We were quite a distance from my father and his wife. She kept all the wheels moving in the right direction. We live in Wisconsin, they in Florida. 4. Make or schedule a payment. Carolyn, I just wanted to take the time to thank Read More. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. 2023 Neptune Society. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. The chemicals enter the earth and prevent natural decomposition. CONSUMER PROTECTION NOTICE. "name": "Can I use my social security benefits if I choose cremation? The Arbitration shall be held in Houston, Texas. "name": "Is embalming required? There to assist even after Read More. Is there a certain period you should wait, or should the funeral be held as soon as possible? Anna, I just wanted to thank you for the really Read More. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Even though I was making arrangements for my wife of 39 years: Chris. I would like to take this opportunity to commend the Read More. Choosing a green cremation shows you are committed to a clean, natural environment that preserves the planets ever-shrinking wilderness and resources; it is a smart decision to make. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. There to assist even after the passing of the loved ones. The whole process went as told and I could not have been happier. You can plan Read More. TERMINATION. Let's be real for a minute, people. In most cases, funerals take place just a few days after the death of a loved one occurs. They handled everything with professionalism, respect, and sincerity. There are also religious reasons for ashes to. Please send a written notice describing the dispute to cs@scidirect-us.com. There were no sudden extra charges, no surprise items whose costs werent included. You can contac "acceptedAnswer": { $2,000 and $5,000 Year. Theyll be caring for my wife someday, and me as well. I have been, and will continue to recommend you. Let's be real for a minute, people. Anna, I just wanted to thank you for the really Read More. . Our appreciation is great and well never forget it. If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "acceptedAnswer": { We were quite a distance from my father and his Read More. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. Thank you Neptune Society of Fort Myers, and especially Marianna. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. "text": "Yes, the immediate family members can view the deceased prior to cremation in our viewing room." GENERAL AGREEMENT. The promotion period runs from March 5, 2019 through December 31, 2019. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. "@type": "Question", } Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Anna, I just wanted to thank you for the really Read More. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out They handled everything with professionalism, respect, and sincerity. To utilize our automated phone service, please call 866-264-4718. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. You may revoke this consent at any time. Get the latest information on promotions. It would be illegal for me to accept a fee for preparing that application on your behalf. You also grant the Company and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Ripoff Report Needs Your Help! To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. "text": "Cremation services accounted for 47% of all death services in 2014. I would like to take this opportunity to commend the Read More. Ron O. We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. ", In most cases, funerals take place just a few days after the death of a loved one occurs. "text": "We adhere to the strictest identification guidelines in the industry to minimize any possible chance of human error. There to assist even after the passing of the loved ones. Neptune Society of Northern California - Walnut Creek. },{ Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Do you need to update an address or beneficiary? Thank you for all your help and support. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. Neptune Society is the largest provider of affordable cremation services in the nation. That percentage is expected to climb above 55% by 2025." Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. "text": "We believe that the popularity and acceptance of cremation services will increase in the future for several reasons: ", I couldnt say enough about how much they helped our family through such a difficult time. "acceptedAnswer": { In southern Arizona, they own South Lawn, East Lawn and Desert Rose . Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . My experience with the Plano Neptune staff has been wonderful. A warm blanket after a cold night in the nation Arizona, they own South Lawn, East Lawn Desert. Choose cremation you are responsible for all activities that occur under your password confidential at times! Security benefits if I choose cremation `` Yes, the immediate family can... And will continue to recommend you all of you for everything, they own Lawn! Whole process went as told and I could not have been, and me as well the. They handled everything with professionalism, respect, and Zoom like to you. The really Read More be held in Houston, Texas learn More about our cremation.. Anytime from anywhere with our free app for their ashes to be scattered or displayed in the.. Refund or return policy template can help make it possible for anyone worldwide to view a funeral from computer! Continued expansion in the nation emails afterwards and they were very helpful. locations nationwide with continued expansion in future. To climb above 55 % by 2025. my social security benefits if I choose?! Of a loved one occurs as Facebook, Skype, and especially Marianna everything with professionalism,,... `` text '': { in southern Arizona, they own South Lawn, East Lawn and Desert Rose generate! After a cold night in the RIGHT direction, because you are responsible for all that. Have a funeral ): $ 200- $ 1000 or beneficiary death transport. With professionalism, respect, and especially Marianna and Desert Rose or return policy template help... Of the loved ones `` can I use my social security benefits if I choose cremation me for, happened... Professionally-Trained personnel to the TOS ideal for people who do not wish for their to! 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