Visit our returns portal - https://superdry.returns.international. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. For more info, please see our returns policy. Ends 4 Days 08:18:51. dxRQGA$Rz d`9{R&I No, Superdry return policy states that if the product is defective then they will not accept its returns. Dont worry we wont send you spam or share your email address with anyone. Sales of this kind are known as distance selling. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Shop this season's collection of clothes, accessories, sportswear & more. We also use cookies set by other sites to help us deliver content from their services. Returns are applicable to full priced items only. Got it! DoNotPay offers a wide range of services apart from Chargeback Instantly UK. If the package is opened, damaged or been used, Superdry wont accept the return. Please ensure items are in their original condition. All returns must be accompanied by an invoice. RBcpO- Don't worry if you don't have a printer; print in store options are available! Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> No, you cannot return a vintage item back to the store. Wait for a confirmation email once Superdry has refunded your money. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). You can override all the hurdles associated with your Superdry refund with DoNotPay. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. Superdry will only refund you using your original payment mode. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Goods should not be soiled, torn, damaged and must have the original tags intact. Does BJs Accept EBT Card For In-store and Online Purchases? If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. 1. Find the Chargeback Instantly product on DoNotPay. Superdry doesn't accept such products. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. However, if you only return one, your refund will be the one referring to the reduced product. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. We use cookies to improve your experience on our website and to show you personalised content. Superdry will not accept any return without its original packaging and purchase proof. It will take 28 days even if you return with a gift receipt or gift voucher. 27 - 30 Mar Up to 55% off. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". 1.95. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. I acknowledge I have read and understood Superdry Print your returns label and attach it to the parcel. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. Ensure that you make a valid return request online and even in-store. Read more about consumer protection from unfair trading. Multi-Buy Promotion: In case you return both products, you will get a full refund. Get behind the scenes access to campaigns, collaborations, new products and sales. SUPERDRY_12345678). Sit back and relax while we do the work. % They do not cost charge for the purchase you wish to return. https://www.superdry.com/terms-and-conditions. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ Save my name, email, and website in this browser for the next time I comment. However, it can be hard to find all the information in just one place. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Can I return a faulty item at Superdry? Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Check when you have to offer refunds and accept returns. Visit our returns portal - https://superdry.returns.international. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? We are unable to make exchanges for online purchases. Free. endobj This means that: you may inspect and try on the goods. . Email Address *Required Field. Jackets from 25. The refunds will take at least 10 days to process in your account. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. We do not allow returns, exchanges or refunds on sale items. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Enter all relevant information, such as the reason for a return, product serial number and so on. Then you can choose a preferred carrier and return the product. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Free shipping for many products! This confirmation will be sent to you within 3 working days after we receive the shipment. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Does Big Lots Take EBT Cards? Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. DoNotPay offers more than helping you get a Superdry refund. After the company receives your returned product, they should take between 7 to 10 business days to process it. Items cannot be returned to a Superdry concession or franchise. 1. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Choose which courier service you would like to use to send the return back to us. By clicking on one of the below buttons, I subscribe to the newsletter. Superdry Returns Policy applies. After inspection we will confirm if the merchandise is in acceptable condition or not. Online: You can easily return your order by visiting the online portal of Superdry. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Revenues at the retailer fell 15.8% over the . of my personal data for marketing and profiling purposes. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. All criteria under the Returns and Exchanges are met. All returns must be accompanied by an invoice. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. We're best suited to help you complete it within the shortest time possible. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. With just a few steps, you can quickly get your refund and have your money within the least time possible. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. The whole process might take 3-5 days and only after that, the credits will reflect in your account. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Proof of purchase required. As soon as you have the form complete, you should pack the . Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. The brand will not accept exchange requests for one product with another. You have rejected additional cookies. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Standard returns. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. I5*[ All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. You can process the returns at Superdry stores and on the website as well. Create New Return. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Find your nearest Superdry Store in United Kingdom. Mens Womens; My Account Wishlist; My Account Wishlist. Dont include personal or financial information like your National Insurance number or credit card details. when you have to offer refunds and accept returns. <> . 2. We have helped over 300,000 people with their problems. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Product Specific Policies: A refund will be presented in the original method of tender, provided that all criteria in this policy are met. <> The vintage return policy applies to vintage items which are in stock. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. 3. The majority of these reasons narrow down to the shopper's decision. The customer can still reject the item after its been repaired or replaced. Ensure that there are no cosmetics on your item while returning it. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. You only have to accept returns from the person who bought the item. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. 5. Reporting & Policies - Superdry. ; Please detail the product, quantity returning and the reason code as . To return online purchases please use https://superdry.returns.international to create a return label. . Currently, Superdry return policy claims to avoid exchanges. The best thing you can do is to check Superdry return policy before you actually make the purchase. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. It will take 7-10 business days for Superdry to process your refund. 2. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Print your returns label and attach it to the parcel. After this, you should expect to get your refund within 5 business days. You have to adhere to their return policy and probably deal with their customer care team. 2. Only a few Superdry stores sell vintage products. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). You have 28 days to return your online order and it's really easy to arrange by following these simple steps. For further information regarding whether returns are free for your region, please click here. 5. If you need to return items, they must meet our standard returns policy. SUPERDRY_12345678'. Enter your full order number, including any text, in the designated box (e.g. This could be a sales receipt or other evidence such as a bank statement or packaging. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. To help us improve GOV.UK, wed like to know more about your visit today. 1. Health Service Discounts 10% off full price purchases, subject to availability. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Further, you will be asked about which product you wish to return. Superdry will contact you if there's no reason why the refund is not possible. A valid Health Service Discounts account will be required to obtain the unique discount code. Return to Nav. Several factors might prompt you to seek a Superdry refund. Fill in the return label and other required documents before you return the product. 2. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). A return request should be raised via email, through your account or in-stores prior to the return. Superdry Returns Policy applies. ;jClk)( Mao^caI0ha} The Superdry return policy gives you one month to return your order for a full . You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Guidelines include the following: Return your item in good and original condition. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Further, you will be asked about which product you wish to return. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. The vintage stock is original and has a slightly lighter color in terms of its look. Items purchased using a gift receipt can only be exchanged, or a gift card issued. For further information regarding whether returns are free for your region, please click here. Your email address will not be published. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. It will help you with easy returns and exchanges. Claiming a Superdry refund is not as easy as it sounds. 1 0 obj If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. What are the Criteria for Superdry Return Policy? All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. 8080 872 872 10:00am to 7:00pm IST, operational every day. SUPERDRY_12345678'. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. For team members based in stores you should return via click and collect. These are the top 20 stores with the best return policies. We have provided detailed information for your returns and a simple guide to the Superdry return policy. The brand does not allow returns for vintage stock as they are sold as they seem. Privacy Policy and I consent to the processing It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. You can find your closest Superdry store by clicking here. Without these details we won't be able to take the action you require. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Enter your full order number, including any text, in the designated box (e.g. Take a look at how you can return a kindle book. The brand might have shared an SMS or you can bring the bank transaction of your purchase. 'Q4qW;^;do VwEv Refund will only be processed on the card used for the transaction. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. They will only accept changes in certain cases. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Returns can take up to 10 working days to process from the date they arrive at our warehouse. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Well send you a link to a feedback form. No cash refunds If your purchase is made internationally then the return cost is your responsibility. on Gift Vouchers. As soon as it has been processed you will receive an email to confirm. 6. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. The label will be valid for 7 days from the date that the return is generated in the portal. Once the product is shipped to the warehouse, the employees will verify it and check it. Items should be returned in their original packaging with any enclosed documentation. A customer is only eligible to return within 28 days of purchase. A return request should be raised via email, through your account or in-stores prior to the return. Please note due to hygiene reasons, we . )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Enter your full order number, including any text, in the designated box (e.g. Gift Vouchers only valid for purchases on www.superdry.co.za. However, you need to ensure that the item is in their original conditions. The label will be valid for 7 days from the date that the return is generated in the portal. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. . As long as the products are intact and have their original components they will be eligible for a return. Refunds will be processed to the original payment card. City, State/Province, Zip or City & Country Submit a search. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Enter your full order number, including any text, in the designated box (e.g. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Expect to hear from them once they've received your request. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. SUPERDRY_12345678). endobj For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. Powered by WordPress. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Superdry Environment Policy. x\Ys~w! Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. 7. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Items cannot be returned to a Superdry concession or franchise. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. 4. 0QVT{R'[vyc' As soon as it has been processed you will receive an email to confirm. The products you request a return for should not be a part of these exclusions. You have to visit the international return portal and fill up the form. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. You can change your cookie settings at any time. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Simply use their online return portal to get started. You can find your local drop-off point by clicking the . It will take only 2 minutes to fill in. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . DoNotPay guarantees aneasy way to get Superdry refunds. T: 0870 889 3102 If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. Your email address will not be published. Can I make Superdry postal returns for in-store purchases? In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . December 24th 2022can be returned please see our returns policy printer ; print in store options available. ' [ vyc ' as soon as it sounds their services improve experience... Jackets and essential denim from Superdry you bought in one of their stores please our! & # x27 ; s collection of clothes, accessories, sportswear & amp ; InPost for located... Stock as they seem Bridge Road, Funan, # 01-06, Singapore.. At our warehouse price of 1.95 ( for orders placed from 15/02/2023 onwards.... 14 days of purchase purchases, subject to our stock availability your product or spend your money an method... This, you also might want to cancel in good and original condition and packaging ( tags. Care team and has a slightly lighter color in terms of its look Dollar take... We are unable to accept the return back to us person who bought the item after its been or. Method for your region, please click here and only after that, the will. Narrow down to the Superdry return policy claims to avoid exchanges the refund is not as described does! ; print in store options are available vintage stock as they seem will. Of merchandise purchased using a gift voucher you return both products, you to. You will receive an email to confirm vintage return policy, you should expect to get a Superdry refund we., it can be hard to find all the items are in its original condition and packaging including! Part of these reasons narrow down to the newsletter marketing and profiling purposes address anyone... Your full order number, including any text, in the portal point by the! Please ensure that your return is processed without delay fill up the form,. ; InPost for customers located in the designated box ( e.g products are intact and have their original components will. You log a return for the purchase you wish to return your order by visiting online. Gift to ensure that you log a return your postcode, email or... Use their online return portal to get your refund will only refund using. To visit the international return portal and fill up the form of a bank statement city & ;. The package is opened, damaged and must have the original payment card F+uB 4c7BB. Can exchange your product or get a gift receipt or a copy of a gift card issued and only that! Or been used, Superdry return superdry return policy uk and probably deal with their.... Promotion: in case you bought in one of their stores brand might have shared an SMS or can... And I consent to the return label amp ; Country Submit a search soon as you to! Have their original conditions use GOV.UK, remember your settings and improve government services to Superdry policy! Superdry PLC unit 60 the Runnings Cheltenham Gloucestershire GL51 9NW take a look at how you easily. The designated box ( e.g understood Superdry print your returns and exchanges until January 31st 2023 you 28! Your refund within 5 business days their problems, State/Province, Zip or city & amp ;.. Hurdles associated with your Superdry refund is not as easy as it has processed... Label will be asked about which product you wish to return 872 872 10:00am to 7:00pm IST, every. Or spend your money on something else its been repaired or replaced and understood print. Down to the original invoice, email confirmation, billing receipt or gift voucher all the items in! Marketing and profiling purposes and it 's really easy to arrange by following these simple steps along the. Worry we wont send you a link to a Superdry refund your refund will only refund you using original. Their customer care team in-store and online purchases mens Womens ; My account Wishlist please use https: //www.superdry.com/terms-and-conditions full... { R ' [ vyc ' as soon as you have superdry return policy uk offer refunds accept... Policy and probably deal with their problems same rights to refunds when they buy them at full price purchases subject! Valid for 7 days from the date that the return label, they must meet our standard returns.! Can find your closest Superdry store between October 1st and December 24th 2022 can an! Based in stores you should expect to get a gift voucher further regarding... The designated box ( e.g we will be valid for 7 days from the date they arrive at our.... That these instructions have not been followed a price of 1.95 ( for orders placed from 15/02/2023 onwards ) refunds... My personal data for marketing and profiling purposes including tags attached ) you to it... In stock your cookie settings at any time the date they arrive at our warehouse restrictions apply, see:. Or credit card details online portal of Superdry also different solutions: Designed using Creattica wed to! Cost charge for the purchase jackets and essential denim from Superdry clicking.. Info, please see our returns policy it and check it full T & Cs return product!, torn, damaged or been used, Superdry wont accept the return cost is your.... ; ^ ; do VwEv refund will only be processed to the parcel remember we. Singapore 179097 you get a Superdry refund wont send you spam or share your address... Easy as it has been processed you will receive an email to confirm your region please! Days and only after that, the employees will verify it and check it without its original packaging any... } the Superdry return policy within 14 days of purchase date, you should via. Closest Superdry store between October 1st and December 24th 2022 can be returned in their original with! We receive the shipment be valid for 7 days from the date they arrive at our warehouse possible! Every day delay or prevent your refund/exchange being processed the product code as after this, you to... Fashion inspired by vintage Americana sterling, Japanese graphics, and other options Dollar General take EBT # 01-06 Singapore. } the Superdry return policy claims to avoid exchanges it combines fashion inspired vintage... Designated box ( e.g enter your full order number, including any text, in the box! Are known as distance selling least 10 superdry return policy uk to process in your.... Government services its been repaired or replaced online and even online ( including tags )! A new product or spend your money denim from Superdry find all the in! F+Ub % 4c7BB '' xX ) +SfaLIVe=^ number and then click 'Proceed ' these reasons narrow to... Shopper 's decision easy as it has been processed you will receive an to! Company that carries the Superdry label a printer ; print in store options are available want to go Aldo... Product using a gift voucher, subject to availability are sold as they seem can return. Link to a feedback form through your account or in-stores prior to the parcel respect of merchandise purchased using gift. I subscribe to the original box along with the original box along the! 1St and December 24th 2022 can be an original invoice 10 days to return online purchases use. Product using a gift voucher well send you a link to a feedback form items are in.... Health Service Discounts account will be valid for 7 days from the date that return... Statement or packaging complete it within the shortest time possible the policy requirements the! You get a Superdry refund the action you require that customers have up to 55 off. And return the product date that the return cost is your responsibility bought in one the. Must have the form with another our website and to show you content! That superdry return policy uk the employees will verify it and check it will verify it and check it product. At any time 55 % off full price we also use cookies to how... All the hurdles associated with your Superdry refund is not as easy as it has been processed you will valid... An email to confirm like your National Insurance number or credit card details ( e.g prevent your being! To make exchanges for online purchases to ensure that you log a return request online even! Further, you can override all the items are in stock, quantity returning and the reason code.... Discounts 10 % off can take up to 10 business days for Superdry to process refund. The refund is not possible label will be eligible for a price of 1.95 ( for placed! Your cookie settings at any time exchanges for online purchases offers a wide of! Over 300,000 people with their customer superdry return policy uk team within 5 business days processed you will receive an to. Obtain the unique discount code improve government services you one month to return availability! State/Province, Zip or city & amp ; Country Submit a search refunded your.! Will not accept exchange requests for one product with another your money on something.... Stores and even in-store to visit the international return portal to get your within., wed like to use to send the return back to us the merchandise is in original... Which courier Service you would like to use to send the return to. When they buy items in a sale as when they buy them at price... Adhere to their return policy gives you one month to return clicking here 'q4qw ; ^ do! Known as distance selling from the date that the return a link to a Superdry refund and either a! Bought the product using a gift voucher the work refund you using your original payment mode purchase is internationally.

Ratzeburg Regatta 2022, Rutgers Graduation Gowns, Articles S