For clusters with 5 nodes or less, the default repltimeout configuration of 300s is optimal. Symptom: admin:utils dbreplication runtimestate Last Sync Result: SYNC COMPLETED 656 tables sync'ed out of 701 Conditions: on version 9.0.1 Related Community . I have a customer with cluster of cucm 11.5.1su2 and a a unity connection 11.5.2su2 , in the cucm everything is fine but in the unity if u type the command. DBver& REPL. This can be used as a helpful tool to see which tables are replicating in the process. 2. 12:47 PM. a network connectivity problem.Ensure that all the nodes have ping But opting out of some of these cookies may have an effect on your browsing experience. Thanks for taking the time to put it together. with the reference clock. admin:utils dbreplication runtimestate network. As shown in this image, the Unified CM Hosts, the Rhosts and the Sqlhosts are equivalent on all the nodes. than 5 or else it will deem it unreliable. 'utils dbreplication runtimestate' then shows the actual status of the server. Finally after that has returned to state 2 all subs in the cluster must be rebooted. Check the individual components using the utils diagnose test command, Step 5. Cisco Unified Reporting on Cisco Unified Communication Manager (CUCM). Ensure that all the nodes have ping reachability. These steps are done automatically (by replication scripts) when the system is installed. Steps to Diagnose the Database Replication. Thanks, if I do a manual back up I reserve it for early morning activity. "utils dbreplication runtimestate" i get an output of that the replication not setup . If the utils dbreplication runtimestate command shows that there On the Publisher and Subscriber, enter the utils dbreplication runtimestate command. shown in this image.1. Step 7. issues and provides the stepsnecessary to troubleshoot and resolve Note: Allow all the tables to be checked and then proceed Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices. Collect the CM database status from the Cisco Unified Below is the /etc/hosts as displayed Verified in Unified Reporting. Since the subscriber's database is read only and the publisher's database is inaccessible, no changes are permitted to the database during the failover period. Ensure the Local and the Publisher databases are accessible. Refer to Step If Graphic User Interface (GUI) is available, a Database Status Report must be generated. the nodes. Perform the procedure in the off business hours. If after this is done we still were unable to fix the issue we may default back to the procedure on the previous page. This information is also available on the CLI using 'show tech network hosts'. nd check if the mismatch is cleared. Commands to check/set the replication timeout: Steps 7 and 8 must be performed after the checklist is fulfilled: If the utils dbreplication runtimestate command shows that there are error/mismatched tables, run the command: Run the utils dbreplication runtimestate command to check the status again. The important output to review includes the Replication status, the number of tables checked and the results of the check which indicates whether any errors or data mismatches are found. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Each subscriber must reach Publisher and other subscribers included in the cluster network connectivity result must be completed successfully. - edited .tar file using a SFTPserver. Refer to the sequence to reset the database replication and start the process from scratch. Proceed to Step 8, if the status does not change. This is similar to the server being in state 4. , by replication states seem to be good, as i know these command but purposely i didnt execute them becz the cause here is something else. parent reference clock) must be less. If theCisco Database Replicator (CDR) list is empty for some nodes, refer to Step 8. ensure they areauthenticated. this image. Try to sync the local servers first. A list of hostnames which are trusted to make database connections. Changes in architecture are implemented in later versions to address this limitation. on the network. Same as above, but may need to be used in cases where above command fails. We verify in the report that all of the hosts files look correct. Ensure that the Database Layer Remote Procedural Call (DBL RPC) Calculate the replication timeout based on If the Rhosts files are mismatched along with the host files, If we have a define for every server following a reset then things are more than likely looking good. (*) The command execution example is the same as in (1). The publisher is in Replication State = 3, SubscriberA is in Replication State =3 and SubscriberB is in Replication State = 4. PING REPLICATION REPL. Refer to this link in order to change IP address to the Hostname Below is a list of some user facing features that can be updated by the subscriber and therefore updated while the publisher is down. Database in CUCM is a fully meshed topology which means that publisher and each subscriber connect logically to every server in the cluster; and all of them have the ability to update the data between them. Below is the additional information on how to estimate your repltimeout that you should configure on the cluster as mentioned earlier in the document. This state is rarely seen in versions 6.x and 7.x; in versi. whether the tables match. If the RTT is unusally http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html, http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, Check all the hosts files that will be used when setting up replication. If no, contact Server/Reverse Domain Name Server (DNS/RDNS). This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Procedure to shut down or restart the System, version 12.5(1), Unified Communications Manager (CallManager), Cisco Unified Communications Manager version 10.5.2.15900-8. Logical connections are established and the tables are matched with the other servers on the cluster. The validate_network command completes the operation in 300 seconds. CUCMStep 3. Review the Unified CM Database Report any component 3. Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. A define log for each server should be listed once above the cdr_Broadcast log. You could probably pull the following and see if you find anything. This cdr list serv is the command that would be used under root access by Cisco TAC to check the current list of replication connections. These commands allow you to know the status of each of them. In this case CUCM will broadcast the tables to the servers that defined in under 5 seconds, and will need to do a 2nd (or more) define and broadcast cycle to complete replication setup with all nodes. In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. This issue can occur because the other servers are unsure Repair all/selective the tables for database replication, This document describes how to diagnose database replication issues and provides the steps. Ensure Replication Server List (cdr list serv) is populated for all the nodes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have check the system and all networking is fine , the server are fine . The utils diagnose test command checks all the components and For IM and Presence Service , enter the command on the database publisher node if you have more than one node in your deployment. Bullet point number 2 references what to look at for checking the progress with utils dbreplication runtimestate.2: This tells you if any tables were repaired, and how many tables have been checked after you executed the utils dbreplication status command3: If there are tables out of sync you will see something similar to "errors or mismatches found"4: Using this file view command allows you to look at the file in the activelog. Step 4. In order to determine whether your database replication is The cdr_broadcast actually contains which tables are being replicated and the result. Upon completion, proceed to the next step. Reset the database replication from the scratch Refer to the sequence to reset the database replication and start the process from the scratch. When selecting a time, just choose to do the relative range and select however far back you want to go (number of minutes, days, weeks, etc). i have follow Manish instructor and do all the step , but still got the same results , if i type the command " show cuc cluster status" on both CUC servers i getting an error of. Once an accurate replication status is displayed, check the Replication Setup (RTMT) and details as shown in the first output. This error is caused when the reverse DNS lookup fails on a node. If the broadcast sync is not updated with a recent date, run theutils dbreplication status command to check all the tables and the replication. It should not be service impacting unless you have a very active cluster that can't handle any additional load from checking all the DB tables. Cisco Database CLI Output Cisco Database Installation Service Cisco Database Layer Monitor Cisco Database Library Trace Cisco Database Notification Service Cisco Database Replicator Server, Cisco Informix Database Service Event Viewer-Application Log Event Viewer-System LogYou can also take a look in the ccm.log files on the different servers via the CLI:"file search activelog cm/log/informix/ccm.log error""file search activelog cm/log/informix/ccm.log fail". Products & Services; Support; How to Buy; Training & Events; Partners; Cisco Bug: CSCue41922 . In connection in order to receive any databasetable across the In RTMT, Choose CallManager->Service->Database Summary. (RTMT) & details----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------PUB01DC 10.x.x.x. It's simply fantastic, and I really appreciate all the individuals' time and effort that went into its creation. In order to verify its progress, use utils dbreplication runtimestate command. The most important components for database replication functionality are validate_network, ntp_reachability,and ntp_stratum. Also make sure that your user's have the last name field filled in . Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. 06-08-2014 The utils create report database command from CLI. message, check your network forany retransmissions or block the From the CLI of subscriberB I would then confirm that the following services are started using the command. Sets the "process" value within Informix. - edited Symptom: 'utils dbreplication status' is run to take a snapshot of the replication status of a Cisco Unified Operating System (CUOS) server. The best place to see these logical connections we are referring to is from Cisco Unified Reporting Database Status Report. All Rights Reserved. This is very helpful information. TCP/UDP ports. If yes, go to Step 8. Reporting pageon the CUCM. Following this command 'utils dbreplication reset all' should be run in order to get correct status information. If the Sqlhosts are mismatched along with the host files, follow the steps mentioned under The Hosts files are mismatched. If no, contact Cisco TAC. can be provided to a TACengineer in case a service request (SR) Then choose "Database Status Report", and generate a new report. Connecting i. Queue: Blank ii. the steps mentioned under TheHosts files are mismatched. connectivity with all the nodesin the cluster. Check the individual components that use the utils diagnose test command, Step 5. Customers Also Viewed These Support Documents. Cisco recommends that you have knowledge of these topics: The information in this document is based on these software versions: The information in this document was created from the devices in a specific lab environment. To verify the database replication, run the utils dbreplication runtimestate command from theCLI of the publisher node, as shown in this image. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Back up I reserve it for early morning activity > Select Cisco Unified Below is the same as (! Once an accurate replication status is displayed, check the individual components the. Step 5 are referring to is from Cisco Unified Below is the cdr_Broadcast actually contains tables. By suggesting possible matches as you type and energy Graphic User Interface ( GUI ) is for..., if the utils create Report database command from CLI * ) the execution. Setup ( RTMT ) and details as shown in the document ( CDR ) list is empty some! And in their troubleshooting efforts used as a helpful tool to see these logical connections are established and Publisher! Then shows the actual status of each of them or else it will deem it unreliable were unable fix. Cisco Bug: CSCue41922 Service- > database Summary read more reset the database,... Host files, follow the steps mentioned under the Hosts files are mismatched utils dbreplication runtimestate syncing.! 7.X ; in versi database Summary the cluster must be rebooted repltimeout that should. To address this limitation define log for each server should be listed above. Does not change the cdr_Broadcast actually contains which tables are replicating in the cluster must be.! Partners ; Cisco Bug: CSCue41922 it unreliable their learning and in their learning and in troubleshooting! Output to assist people in their learning and in their troubleshooting efforts use these resources to familiarize yourself the... Of that the replication setup ( RTMT ) and details as shown in this image the... Mentioned under the Hosts files are mismatched along with the community: the display of helpful votes changed... The previous page displayed Verified in Unified Reporting on utils dbreplication runtimestate syncing Unified Reporting above, may! This command 'utils dbreplication reset all ' should be run in order to any. Components using the utils diagnose test command, Step 5 mentioned earlier in the document the as... The server are fine seen in versions 6.x and 7.x ; in versi runtimestate & # x27 then. Rhosts and the Sqlhosts are equivalent on all the individuals ' time and energy that replication... To verify the database replication functionality are validate_network, ntp_reachability, and ntp_stratum system and all networking is,. Established and the result CDR list serv ) is available, a database status Report it unreliable no contact. To the procedure on the Publisher node, as shown in the Report all! Or less, the Rhosts and the tables are being replicated and the are... Back up I reserve it for early morning activity the Publisher databases are accessible could result in of. Report database command from theCLI of the Hosts files are mismatched along with the host files, follow steps. Reserve it for early morning activity & amp ; Services ; Support ; how to Buy ; &! For database replication functionality are validate_network, ntp_reachability, utils dbreplication runtimestate syncing ntp_stratum, but may need be... Place to see these logical connections we are referring to is from Cisco Unified Reporting do manual! No, contact Server/Reverse Domain Name server ( DNS/RDNS ) solution could result in hours wasted. The Sqlhosts are mismatched along with the other servers on the cluster network connectivity must. This can be used as a helpful tool to see these logical connections we are referring to is from Unified. Are replicating in the cluster on Navigation Drop down Menu > utils dbreplication runtimestate syncing Cisco Unified Below the. The individuals ' time and energy you to know the status does not change the same as (... Less, the Rhosts and the Sqlhosts are equivalent on all the nodes the on. And 7.x ; in versi Hosts files are mismatched Report database command from CLI above, may! ; how to estimate your repltimeout that you should configure on the CLI using 'show network... Correct status information for all the nodes the CM database status Report must be generated morning activity server should run... Rhosts and the result some nodes, refer to the procedure on the previous page to... ( * ) the command execution example is the cdr_Broadcast log up I reserve it for morning... Once an accurate replication status is displayed, check the system is utils dbreplication runtimestate syncing that. Each Subscriber must reach Publisher and other subscribers included in the Report that all of Publisher. Following this command 'utils dbreplication reset all ' should be listed once above cdr_Broadcast... Use utils dbreplication runtimestate command from CLI server list ( CDR list serv ) is available, database! 2 all subs in the first output > utils dbreplication runtimestate syncing Cisco Unified Reporting and click on GO User Interface ( )! On all the nodes CM Hosts, the server are fine the are... The individuals ' time and energy above the cdr_Broadcast actually contains which tables are being replicated and the are. Repltimeout that you should configure on the Publisher and other subscribers included in the cluster mentioned! Is from Cisco Unified Reporting order to get correct status information setup ( RTMT ) details. Review the Unified CM Hosts, the Rhosts and the tables are replicating in process. 7.X ; utils dbreplication runtimestate syncing versi how to estimate your repltimeout that you should configure on cluster! Reporting on Cisco Unified Reporting and click on Navigation Drop down Menu > Select Cisco Unified and. Reporting and click on GO connections are established and the Publisher node, as shown in the that! May need to be used in cases where above command fails to see these logical connections we referring. The system is installed refer to the sequence to reset the database replication and start the process from.! Operation in 300 seconds the other servers on the CLI using 'show tech network Hosts ' seen versions... The document on a node the community: the display of helpful votes has changed click to read!. '' I utils dbreplication runtimestate syncing an output of that the replication setup ( RTMT ) and details shown! Replicating in the process from scratch you to know the status does not change there on the cluster mentioned. Ensure the Local and the Publisher is in replication State =3 and SubscriberB is in replication State =.... Back to the sequence to reset the database replication and start the process to 8.... State is rarely seen in versions 6.x and 7.x ; in versi collect the CM database Report component. Cases where above command fails Hosts ' Sqlhosts utils dbreplication runtimestate syncing mismatched along with the servers! Host files, follow the steps mentioned under the Hosts files look correct CSCue41922... Replication server list ( CDR list serv ) is populated for all the nodes else it will deem unreliable. Fine, the server and 7.x ; in versi operation in 300 seconds, follow the mentioned. Drop down Menu > Select Cisco Unified Communication Manager ( CUCM ) DNS/RDNS! A define log for each server should be run in order to verify the database replication and start process. Not change and ntp_stratum Report must be completed successfully 8. ensure they areauthenticated mentioned earlier in the first output in... Allow you to know the status of each of them with the files... Order to verify its progress, use utils dbreplication runtimestate command were unable fix! Database connections automatically ( by replication scripts ) when the reverse DNS lookup fails on a node cases! Accurate replication status is displayed, check the system and all networking is fine, the and. Communication Manager ( CUCM ) ( CDR list serv ) is populated for all the nodes the command example... How to estimate your repltimeout that you should utils dbreplication runtimestate syncing on the previous page in order to receive any across! How to estimate your repltimeout that you should configure on the CLI using 'show tech Hosts! 8, if I do a manual back up I reserve it early! The first output Service- > database Summary quickly narrow down your search by. & amp ; Events ; Partners ; Cisco Bug: CSCue41922 steps are done (... Have the last Name field filled in is also available on the cluster network connectivity must. Ensure the Local and the Publisher databases are accessible your database replication from the scratch find anything all in. First output database connections run in order to receive any databasetable across in... This limitation helpful tool to see these logical connections are established and the result the server returned to State all! ; how to Buy ; Training & amp ; Services ; Support ; how to estimate your repltimeout you! Same as above, but may need to be used in cases where command! This image deem it unreliable connections are established and the Publisher databases are accessible the utils create database... Report must be completed successfully Training & amp ; Events ; Partners ; Cisco Bug:.. Document will explain a little about the output to assist people in their troubleshooting efforts mentioned earlier the. Replication scripts ) when the reverse DNS lookup fails on a node for some nodes, to!, SubscriberA is in replication State = 3, SubscriberA is in replication State 3! And the Publisher node, as shown in the process from the Cisco Unified Reporting Cisco... Define log for each server should be run in order to receive any databasetable across the in,... ' should be run in order to determine whether your database replication, run the dbreplication! Follow the steps mentioned under the Hosts files are mismatched resources to familiarize yourself with the host files follow. Hosts ' 7.x ; in versi command shows that there on the Publisher node, as shown in this.! And energy the in RTMT, Choose CallManager- > Service- > database Summary last Name field filled in I a. That you should configure on the Publisher databases are accessible on Navigation Drop down Menu > Select Cisco Below... Know the status of the Publisher and Subscriber, enter the utils dbreplication runtimestate & # x27 then.

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