This was enough to scare us away. Or not. Sometimes you can pursue your interest in cancellation with a resorts official exit program. The club promoter is making a profit somewhere along the process. Palmera also has a Facebook page that we should all be posting on. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. I have tried multiple times and never receive a response from the request. Do it in the first one or two sentences. Members also have access to Marriott Bonvoy Hotels around the world, Marriott Vacation Club Pulse destinations in must-see cities, ocean and river cruises, dozens of international partners, adventure travel experiences, guided tours, customized specialty packages, vacation homes, and luxury hotels and residences. Click here to get notifications about new complaints of Palmera Vacation Club. Scam Clue 5: A promotion that poses as an investment. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. We bought 3,000 points for around $13K. Recommended Reading: Grace Bay Vacation Home Rentals. So beware of this scam also they have changed there business name to Palmera however on file there is other names also being investigated Has anything happened with your law suit? It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Seller of Travel Reg. as it is a completely free way to help other owners find TUG on the internet! The offer was fair and reasonable and allowed us to still use the points that were in our account, even after the repurchase process was complete. Very relaxed workplace,no animosity, favoritism or anything of that nature. Rental: CST: 2081369-50. to the resort just about 1 year later and went to the sales office This will surely increase the credibility of your complaint. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. 33 Office Park Road Suite 219, Hilton Head Island, SC 29928, Multi-Destination, Multi-Destination *Palmera Vacation Club* enjoys a carefully collected portfolio of resorts that share the values of a gentle passion for life's finest experiences and the enjoyment of nature's most beautiful environments. No travel service of real value is ever free. Coral Sands was sued, alleging fraud back in 2006. In reality, timeshares are not bad. Just know that if you were offered vacation incentives in exchange for your time but you dont stay to the end, you may not get your goodies. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! We went for this presentation in March in Thailand and happened to buy the membership. They also verbally guaranteed us that Also publication TIMESHARING TODAY. State law also often requires that information about the right to cancel be included in the contract. We had a very similar situation happen to us - after years and years of successful timeshare ownership. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. The offers are highly restrictive, if not fraudulent. membership takes 45 days to activate, 15 days after you can We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Husband died so due to financial reasons want to get rid of this timeshare I still owe on. ST-36515. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. These include the more than 50 premium Marriott Vacation Club resorts in places like Miami, Lake Tahoe, Orlando, Hilton Head, Oahu, Mallorca, the Virgin Islands and other locations. 'unethical behavior' I was verbally abused and threatened by staff member. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". So why do people still buy timeshares? PALMERA VACATION CLUB ~ 6,000 ANNUAL POINTS ~ 6,000 CURRENT POINTS ~ FREE USAGE. Did they give you any bonus items ? Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Etc. How many people normally accompany you? I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. #3. The right to cancel is typically nonwaivable, which means that the seller cant ask or require you to give up this right. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Thank you in advance for any help you can offer. I called in late November and was told that my dates were not open to call again in January. (S.C. Code Ann. The first thing you should do before searching for rental homes is decide on an ideal budget. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? The first clue should have been that the Quest . One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. 33 Office Park Road, Hilton Head Island, SC 29928 United States. Does anyone else have experience with this and any advice? The vacation trav el companies named as defendants in the state's civil lawsuit included Dreamworks Vacation Club, Dreamworks Vacations, Bentley Travel, Modern Destinations Unlimited, Blue Water . YOU CAN ALWAYS FIND SPACE IN YOUR CHOSEN VACATION PLACE TO RENT. Each year members. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Its going to take time. If a booking is cancelled 61 days or more prior to the scheduled check-in date, we will refund one hundred percent of the reservation grand total. whom can we reach out to for help so that we get our money back? This was a hassle no doubt. People who are looking to buy into the program can make their purchase from presentations offered by Marriott employees, or they can buy resales, which can be a great way to save money. The product has changed into something that families, couples, and adults love. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Quest Travel Club Quest delivers value at every level, offering many famous brand name resorts at prices below the public travel websites! ALTHOUGH MANY NATIONALLY KNOWN BRANDS, REPUTABLE HOSPITALTY RESORTS WHICH SELL THEM ARE NOT FRAUDULENT, MOST LOCALLY BASED RESORTS ARE. Also Check: Free Vacations For Cancer Patients. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. The guy then became upset and challenged us why we could base our decision based on something online. Consumer protection laws in Mexico allow all timeshare / vacation club purchases to be fully refunded within 5 days of purchase. Most real companies would take the time..will see where it goes. As more than 25 consumer-fraud lawsuits against a Hilton Head Island timeshare company inch forward, it's hustling to keep documents that might shed light on its practices from becoming public. Thats just false for anything thats not outright property ownership. Vacation ownership isnt one-size-fits-all. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. They have their own points system to be used within the resorts that are on Hilton Head. 2023 RCI, LLC. "You borrowed money and didn't pay it back.". salesman was nice and showed us what they had to offer, , He offered to purchase our 3 time shares from other companies, and sell us theres and that with theres we could stay at the same resort and only use 970 points or we could rent it for 168. dollars for one week.. to good to be true he showed us a book with different resorts same thing. Just went through a similar situation as you. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. We were lucky and did not fall for their lies (in 2011). When you purchase a membership, you receive a certain number of points for the year. raintreevacationclub.com. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. The best of all worlds with nature and . We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. The sales people will lie left and right to get that sale and then people are stuck . Managers are respectful, polite and have excellent people skills. Have you tried contacting them? We focus on providing accommodations tailored to meet your specific needs, our vacation rental professionals are committed to setting the standard and exceeding the. Will agree to give it up for Free if It will STOP the payments & the ever increasing maintenance fees. No. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. cool off period was of 5 days and there is no cancellation policy as such mentioned on the contract. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Members can choose from thousands of destinations around the world. The Palmera Vacation Club is a members' club with fantastic deals on timeshare ownership and rentals at several popular resorts on Hilton Head Island. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). an attorney but they refused to negotiate with him. Complaint Experience 0% Complaint Resolution Index (CRI) Once the edit period has expired, authors may update their posts by removing and reposting them. Island Links Resort By Palmera, Hilton Head: See 1,530 traveller reviews, 796 candid photos, and great deals for Island Links Resort By Palmera, ranked #3 of 67 Speciality lodging in Hilton Head and rated 4.5 of 5 at Tripadvisor. Recent Reviews Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. My husband and I are both smart people and we feel so foolish that we jumped into this. Can you provide the outcome of your investigation? Of course not! Scam Clue 3: A promotion claiming youve been specially selected for membership. Its not. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. For a better experience, please enable JavaScript in your browser before proceeding. Youll have to pay to get to the port, and cover unspecified fees that may total more than the cost of a cruise youd buy from a regular travel agent.