No. Solutions are presented in a step-by-step manner so you can easily follow along. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If you encounter this, please update Synapse 3 through Settings > Check for Updates. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Go to the Control panel and select Hardware and Sound. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Create an account to follow your favorite communities and start taking part in conversations. Once done, let this dry completely and try the Razer mouse again. After clicking the option. Install Security Gateway and Configure Cluster. It connects to the PC in two ways. If your device is still not detected, see. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. 4.6 (2,592) 1-5 of 5 Answers. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Click on change settings that are currently available. Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. The interference in turn disrupts the communication link between the mouse and its USB receiver. 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For your safety, only use an alkaline battery. Ask the Razer Community for help! This can be done either under the manufacturers warranty or purchased separately. Go to the Control Panel and select System and Security. Here is a list of common problems with the Basilisk X. First, activate the mouse by sliding the bottom button. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Right-click on Start, and select Device Manager. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. Reddit and its partners use cookies and similar technologies to provide you with a better experience. TechToGamez is supported by its audience. Box 71092Springfield, OR 97475. Open the Bluetooth settings and turn it on. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. Right-Click on the root hub and select Properties. Now without further ado, lets get your mouse connected! For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. This will repeat until the battery is fully drained and after that it will not blink. Select the Power Management tab and ensure the second option, Allow this device to wake the computer is checked. Your mouse no longer remembers the pairing. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. Then the mouse works again. Now flip your mouse and locate the power button on the bottom. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Bluetooth is laggy at times thus I prefer using the wireless adapter. Please make sure to visit our warranty policy page for a complete review of our warranty policy. Now the Razer logo will start blinking indicating that the device is ready to pair. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. A. As an Amazon Associate I earn from qualifying purchases. Software If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). 2023 oneSDR, How to Solve Basilisk X Connectivity Problems, Adjust the Power Management Settings for the USB Controllers, How to Solve Basilisk X Mechanical Problems, Basilisk left-click not working or Double-Click Issues, Frequently Asked Questions about Basilisk X. Basilisk X Blinking Red What does it mean? How do I get my computer to recognize my Bluetooth mouse? The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Your wireless mouse is ready to use. Its not a problem. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. The Razer Basilisk X HyperSpeed features an improved ergonomic form. Razer Basilisk X Hyperspeed Issues. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. How can I use a keyboard instead of a controller? Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. The Phone should reboot automatically. The mouse needs to reset its surface calibration. There is a simple way to do that in windows 10. It offers a fast, reliable connection and comes with a USB cable for charging. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Here is a more detailed post on how to solve interference issues. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. Please consult the product documentation provided by the product manufacturer for details. Check out our comprehensive list of options to recycle your Razer device. Your Razer Basilisk X Hyperspeed will start working. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. . What does the Razer HyperSpeed Wireless do? The consent submitted will only be used for data processing originating from this website. De-select the USB Controllers option for the rest. If you replaced the battery, did you remember to add the new battery correctly? Make sure the switch on the bottom of the mouse is in the off position. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. 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