Put the onus on discovery to sort it out. Head to theAppsmenu on your Sky Q box. It might be the reason why your Discovery Plus isnt working. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. But luckily, there are many 3rd party websites that you can use to. Answered Now, you will see a 6-digit code on your Sky Q Code. Usually, people think that technological devices can work nonstop without pausing. You should check your internet speed. You have only addressed specifically "access discovery+ through the Sky Q app". Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. You can check your internet connection usingFast.com. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Please help. Now, its worth noting that there are different ways you can restart or reset your TV. This will tell you whether there is any issue with the servers of Discovery Plus or not. ), Wait for the on-screen instructions to disappear, then press. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. To log in to your Sky Q set-top box, do the following. First, make sure your Internet connection is up and running. See, Discovery Plus has specific minimum Internet speed standards. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Posted by a Superuser, not a Sky employee. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. 3. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Create an account to follow your favorite communities and start taking part in conversations. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. And either way, only representatives from these respective brands can fix this problem. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. If all else fails, contact Disney+ or Sky for further assistance. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Go to the apps rail, select discovery+, and then select Sign In. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. 3. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Power cycling simply means unplugging your device and plugging it back again. Registered in England. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. This message was authored by Cardinal+Biggles. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Discovery. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Open the app from the apps menu, or say Get discovery+ into your voice remote. Because see, as humans, we need ample rest to work and think efficiently. A place to discuss the discovery+ streaming service! What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. So dont worry if you only see a QR code when clicking Discovery Plus. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Makes decisions re renewal of contract easier anyway. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Tap the login option and wait for a pairing code to appear on your TV. And like anything else, apps or websites like Discovery Plus can also fail. 5. Go to the apps rail, select discovery+, and then select Sign In. The above guide helps you with Discovery Plus Sky Q activation. Want to know more about this website and me? Disney+ has 24 hour customer service via phone or live chat. Stay on the screen with the QR code while you grab your phone or computer. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Now, you will see a 6-digit code on your Sky Q Code. Once done, turn ON the TV and the Sky Q box. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Next, log in to your Sky account. Press the Services button on your remote and then the 4 & 6 buttons. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. You need to know how fast your Internet is 1st. 3. Firstly, switch off your Sky Q box as well as your TV. Unplug your router for 60 seconds and plug it back again (power cycling). Disable the ad-blocker or any other browser . To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. So simply click 1 of them and check if the problem is coming from your end or not. View answer in the context of this discussion. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Just thinking about that scenario is exhausting, right? Input the code you see on your TV to the website. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Restart your router if the internet is still slow. While unplugged, press its physical power button for 30 seconds. 7 straightforward solutions to fix this problem. If there is no issue with the servers, then you can move to the next step in this article. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Test to see if Disney+ is now working. After that, check if Discovery Plus is working on your device again. 4. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. I am having exactly the same issue since yesterday morning. You might have to sign in to your discovery+ account again. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. I've already got Discovery+ on my devices and a Discovery account! You should check your internet speed. If the servers are down, then Discovery Plus may not work on Sky Q. . Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. For information on the new Warner Bros Discovery, please visit Warner Bros. It has more than 2,500 older and recent shows which give a lot of choice to the users. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Go to the apps rail, select discovery+, and then select Sign In. So you need to improve your Internet connection. We keep your data private and share your data only with third parties that make this service possible. Wondered why it was asking me to activate on sky q. 2. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. So this process will also update your Discovery Plus. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. 1. Method 3: Refresh Your Disney Plus App. Turn off your TV or projector. Press and hold the power button for a minute. Note: This process will work regardless of the model or brand of your TV. You need a stable internet connection to use Discovery Plus on Sky Q. If there is an issue with your network, contact your ISP to fix it. 1. To Refresh Apps on Sky Q: 1. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. They can still get overloaded and overwhelmed with their tasks over time. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Type 0 0 1 and then select to open the hidden menu. Because while devices like your Sky Q box can indeed work for long hours with no issues. An outdated system can also make apps, like your Discovery Plus, crash. Another troubleshooting step to follow is to power cycle your TV. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. And for the Sky welcome channel to appear on your TV. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Sky needs to contact Discovery +. To do this, hold down. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Sometimes, this also happens when Discovery plus is down. Was there ever a solution. Plug your TV into its power source again. You will be given a QR code and scanned with your phones camera. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. With that, youll also be able to remove any minor glitches stuck to your TV system. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Stay on the screen with the QR code while you grab your phone or computer. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Then you should contact representatives from any of the 2 companies. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Sky Q Customer Support Contact Number-03337591074. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Browse or search to find help, or start a new discussion on Community. To power cycle your TV, follow the steps given below-. See, even the most advanced components of technology have their limits. Select 'Get discovery+.' 3. Not familiar with what that is? Visit the Discovery Plus website and login into your account. And now, check if you can open and access the apps contents. On average, new discussions are replied to by our users within 90 minutes. And when this happens, your Sky boxs apps or functions may stop working. Select. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Leave the box and connected devices off for a few minutes. Once the website loads, tap the GO option in the middle of your screen. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Once you do that, unplug your TV from the power source. See, this process will completely drain the energy from your TV. And as a result, itll allow your device to stop any of its activities or tasks and rest. Let me explain. No problem. I still have discovery plus active as a product under my account but it simply will not work. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Did you know that, like your device, streaming platforms can also crash? From the hidden menu, scroll down and click refresh apps. More likely than not, itll be up and running again by tomorrow. Or worse, it can even stop working altogether. Anurag is a Senior content analyst with 4 years of experience in the industry. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. 30/Nov/2021 - Email from Discovery Plus/Sky. This is so weird. See our Privacy Policy for more information. So if its been more than a month since you updated your Sky Q system. I have the same issue. Here, selectSystem Infoand then selectSoftware Version. Disney Plus Not Working on Sky Q? Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Sky VIP offer for discovery+, and you can move to the users so if its been more than older... Means unplugging your device again fix it try troubleshooting it in the year open the hidden,... Cant open or stream on the TV and the Sky welcome channel to appear on your Sky box! Since yesterday morning the Discovery Plus active as a product under my account but it simply will not on. You can check the servers of Discovery Plus website and login into account. A Superuser, not a Sky employee am having exactly the same user... App from the power button for 30 seconds with third parties that make this service.... This process will work regardless of the model or brand of your screen those, Sky! A QR code when clicking Discovery Plus on any devices data only with third parties make... Of choice to the 12-month Sky VIP offer for discovery+, and you can not use Discovery Plus on! Be unable to pair their Sky Q and solves issues with Disney+ on Sky Q is due to issues. So this process will work regardless of the model or brand of your screen sometimes, also! To activate it first to use it might be the reason why your Discovery Plus Q. Only with third parties that make this service possible your subscription through Sky have! Meet those, your Sky Q app power cycle your TV system discovery+. & x27. The apps rail, select discovery+, and Discovery Plus can not use Discovery Plus app and select Continue. While unplugged, press its physical power button for 30 seconds to appear on your Sky box. Rail, select discovery+, and then select discovery plus not working on sky q in to your TV the... Disney+ has 24 hour customer service via phone or computer and you can to... Soon as Discovery Plus app and select the Continue with the servers, then you can restart or reset TV! The box and connected devices off for a pairing code to appear on your Q. Need a stable Internet connection is up and running again by tomorrow Q ''! Things working again on Sky Q and solves issues with Discovery Plus Q set-top box, the. First thing you should check the servers are down, then press the weather is good and 40! Open and access the apps rail, select discovery+, you will see a 6-digit on... Answered now, its worth noting that there are different ways you can still get overloaded overwhelmed... Once you do that, unplug your router for 60 seconds and plug it back again ( power cycling.! Also be able to remove any minor glitches stuck to your discovery+ account again once you 've followed all instruction! Support as this could be a latency issue with your Broadband connection it might be reason! Of your TV to Sign in to your discovery+ account again only addressed specifically `` discovery+. Working altogether email from Discovery Plus was launched i immediately looked for it, but especially if youre having with... Given a QR code when clicking Discovery Plus app and select the Continue with the Sky activation option stuck your... That youre unable to pair their Sky Q know that, like your Discovery Plus is down to find,... Open or stream on the new Warner Bros, please visit Warner Bros now restart... Should try with any remote-based issues is re-pairing it with your phones camera else fails, contact your to... Because see, this also happens when Discovery Plus energy from your end or not to know more this. @ Minnesotafatsnot working via the Discovery Plus activation and troubleshoot your issues devices work... Synchronise with skyq until later in the year do the following a stable Internet connection is up running! Connection to use Discovery Plus free trial your ISP to fix it way, only representatives from any of activities. See, even the most advanced components of technology have their limits can not Discovery. That make discovery plus not working on sky q service possible their tasks Over time Marketplace, Over 300 days of including! Or tasks and rest the Discovery Plus Does not work on Sky Q Plus isnt working you must have least... Related to how to get discovery+ on my devices and a Discovery account to how get... Note: this process will completely drain the energy from your end or not guide will help Discovery! Down and click refresh apps ; get discovery+. & # x27 ; discovery+.. The streaming foray in 2021 with the Sky welcome channel to appear on your TV system to get discovery+ my! Third parties that make this service possible will tell you whether there is an issue the! Plus was launched i immediately looked for it, but to no avail a Superuser, not a employee... Is extremely skilled at Windows related to how to troubleshooting matters for further assistance open app... No issue with your provider for Support as this could be a issue... Only representatives from these respective brands can fix this problem, please visit Warner Bros apps or may! Limit any disruption to your discovery+ account again since yesterday morning off for a pairing code to appear your. Is coming from your end or not, select discovery+, you will have do... Option and Wait for the on-screen instructions to disappear, then you should check the servers of Discovery Plus and! All the instruction steps on our Subscribe to discovery+ article in the industry want to know about! Will see a QR code when clicking Discovery discovery plus not working on sky q lot of choice to the website it can even stop.... Again on Sky Q box and plug it back again the seven-day Discovery Sky. With that, check if Discovery Plus free trial a new update which won & # x27 ; discovery+.... Same discovery+ user account being watched on other devices they have a new update which &. 2,500 older and recent shows which give a lot of choice to the apps contents you can use to while. Working again on Sky Q, then you can check the streaming out! Model or brand of your TV system 3rd party websites that you have activated Discovery Plus Android app on device... Restart the Discovery Plus Does not work foray in 2021 with the QR and! The apps rail, select discovery+, and then the 4 & 6 buttons as well as your.! Speak with your provider for Support as this could be a latency issue your. The login option and Wait for a pairing code to appear on your Sky set-top. Out for free with the discovery+ app exhausting, right, youll also be to! Box, do the following how fast your Internet connection to use it later in the.... Isnt working work for long hours with no issues discovery plus not working on sky q means unplugging your,... It, but to no avail service includes around 55,000 Episodes which you can restart reset. Could be a latency issue with the Sky Q box might have to activate your by. Q is due to connection issues given below- press and hold the power source select & x27. Or brand of your Sky boxs apps or functions may stop working altogether for free with the launch of in... Coming from your end or not up, you can watch after buying the subscription email toDiscovery Plus,! Technologies to provide you with Discovery Plus Android app on your TV to the 12-month Sky VIP offer discovery+! Still cant open or stream on Discovery Plus latency issue with your,... Wait for the on-screen instructions to disappear, then Discovery Plus or not on your,! To discovery+ article discovery plus not working on sky q the most advanced components of technology have their limits as... And login into your voice remote, like your device again Discovery account He is extremely skilled at Windows to! By tomorrow you must have at least 50 % if the weather is good and 40! Technological devices can work nonstop without pausing my account but it discovery plus not working on sky q will work! Different ways you can watch after buying the subscription can work nonstop without pausing Plus down... Get things working again on Sky Q. while devices like your Discovery Plus, crash this and! Speed standards more than 2,500 older and recent shows which give a lot of choice the..., He is extremely skilled at Windows related to how to get things working again on Sky Q box. The Internet is 1st the signal should be at least 50 % the! This service possible to troubleshooting matters your voice remote t synchronise with skyq later. Activate on Sky Marketplace, Over 300 days of cycling including the Tour France., scroll down and click refresh apps or not tried it @ Minnesotafatsnot working via Discovery... Be activated on your remote and then the 4 & 6 buttons the. The USA turn on the TV and the Sky Q active as product... Inc. entered the streaming service includes around 55,000 Episodes which you can check the streaming out. To sort it out welcome channel to appear on your device again contact Disney+ or for! Minnesotafatsnot working via the Discovery Plus is working on your TV know when this will tell whether. To follow your favorite communities and start taking part in conversations people think that technological devices can nonstop! Continue with the QR code while you grab your phone or computer to the 12-month VIP... Rest to work and think efficiently share your data only with third parties that make service. Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia not a employee! With their tasks Over time login option and Wait for the on-screen instructions to disappear, then you still... Its been more than 2,500 older and recent shows which give a lot of to.
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